Refund policy

Return & Refund Policy

Because our products are food items, we do not accept returns. However, if something isn’t right with your order, please contact us at support@myspicebuds.com within 30 days of delivery.

This includes situations such as:

  • an item arriving damaged
  • an incorrect or missing item
  • an issue with the condition of your order
  • a sauce not being what you expected

We’ll review the situation and work with you to make it right. Depending on the circumstances, that may include a replacement, refund, or another appropriate resolution.

For damaged or incorrect orders, we may ask for photos or other order details so we can resolve the issue quickly.

Refunds

If a refund is approved, it will be issued to your original payment method. Please allow up to 10 business days for the refund to be processed. Your bank or credit card company may require additional time for the credit to appear on your account.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at support@myspicebuds.com.

Questions?

For any questions about your order, replacements, or refunds, contact us at support@myspicebuds.com.